Part B

Below is a section from the Integrated Report for $2024$:

ABC Limited$$s mission is $$Connecting for a better future$.$ This mission can be actioned to mean:

$$ Connecting people and things to the internet $($Digital society$)$

$$ A digital future that is accessible to all $($Inclusion for all$)$

$$ Reducing our environmental impact $($Planet$)$

To reach the above mission, three strategic objectives were identified:

I Africa$$s leading communications company

II Diversify and differentiate with our digital ecosystem

III Optimised future$-$ready TechCo

The actions to be undertaken to ensure that the strategic objectives are achieved are as follows:

Strategic objective

Operational objective

I

$($a$)$ Enhance and strengthen footprint in Africa.

$($b$)$ Secure the organisation$$s leadership in the mobile and fixed connectivity environment.

II

$($c$)$ Improved financial and digital services to customers.

$($d$)$ Be the digital partner of choice for enterprises.

$($e$)$ Provide customers with a world$-$class experience

$($f$)$ Personalisation $$ Develop products in accordance with customers$$ unique needs.

III

$($g$)$ Optimise assets to optimise value creation for customers.

$($h$)$ Provide technology leadership in network and information technology.

$($i$)$ Build an organisation of the future underpinned by digital innovation.

$($j$)$ Maintain brand trustworthiness and reputation

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The risk management process identified the following risks to the organisation:

$1$ Cyber threats

$2$ Increased taxation, political and social pressures

$3$ Unstable economic and market conditions

$4$ Vendor strategy: Geopolitical influences can potentially negatively affect IT and technology vendor strategy.

$5$ Adverse regulatory and compliance pressures

$6$ Resilience of the financial services platform

$7$ Technology failures $$ reliability and availability of high$-$quality network for customers

$8$ Market disruptions

$9$ Execution of strategic projects for future growth

$10$ Failure to secure additional network and data licences owing to policy changes

The following risk heatmap sets out the risks in relation to its impact and likelihood for each of the risks.

Figure $1$: Heat Map $1$

REQUIRED

$1\mathrm{.}3$

List the activities and steps in a risk management process.

$(4)$

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$1\mathrm{.}4$

In table format, match each of the operational objectives with the relevant risks that will affect the achievement of that objective. Note that a risk can be relevant to more than one operational objective.

Nr

Operational objective

Risk

a$)$

Enhance and strengthen footprint in Africa

$(23)$

$1\mathrm{.}5$ Using the above heat map complete the risk register below $($using high, medium and low$)$ for ABC Limited.

Nr

Risk

Impact

Likelihood

$1$

Format