Part B $$ Diversity Plan

To begin this part read the following email, and then complete the task that follows:

To:

You $($You@cbsa.com.au$)$

From:

Gavin Stead $($gavin$.$stead@cbsa.com.au$)$

Date$/$time:

Wednesday $8$:$57$AM

Subject:

Ensuring Diversity

Attachment:

Diversity Plan.docx

Good morning You,

I would like you to develop a document that staff can use to support workplace diversity by identifying and responding appropriately to a range of cultural expressions of emotion that might be displayed during a performance review. This support tool will be of great help in ensuring we meet our requirements for working with a diverse range of cultures.

Kind regards

Gavin Stead

General Manager

$300$ Fictional Way, Sydney, NSW $2000$

Phone: $1800111222$

www$.$cbsa.com.au

Task

Based on the email, develop a Diversity Communication Plan by answering the following questions:

Outline the purpose of the Diversity Communication Plan

Provide an overview of diversity legislation within Australia

Provide a list of five communication techniques that should be used when communicating with people from different cultures and which support diversity in the workplace.