Part B

You are required to submit a written reflection on your experience of managing a team with conflicts. You should mention how you ensured your contribution served as a role model for others to enhance the organisational image for all stakeholders.

Part C

The board of directors have asked you to explain how you dealt with the entire scenario, which you were able to do successfully. Describe the methods that you used to liaise with them. short report explaining the following

How did you establish and maintain an open communication process with thedirectors?

How did you communicate information from the team tothem?

Were there any issues raised by the team which you were not able to resolve? How did you communicate these unresolved issues with thedirectors?

The directors have appreciated your maturity in handling this conflict but they have provided their feedback to you. Your team lacked collaboration, this has led to low morale across the different teams. Since, your team is responsible for this change you need to explain in the same report:

How did you follow up with the directors to get thefeedback?

How did you communicate these suggestions from the directors to theteam?

What are the corrective actions that you are going to take regarding unresolvedissues?