Part II$.$ Develop Programs

Task $2\mathrm{.}1$ Gather Information for the Program Plan

submission must address to complete this task satisfactorily. While being observed by your assessor, conduct research and consultations to gather information for the program plan, you will develop in Task $2\mathrm{.}2.$

This involves:

Consulting with internal stakeholders, e$.$g$.$ colleagues, management, program facilitators

Consulting with external stakeholders, including people accessing programs, e$.$g$.$ third$-$party services, clients$/$customers$,$ end$-$users

Use your organisation's template for conducting and documenting consultations, e$.$g$.$ interview notes, meeting minutes, surveys, emails, etc.

A Generic Meeting Minutes template is also provided along with this workbook which you may use for your consultations.

You will be assessed ont

Practical knowledge of internal and external stakeholders and services

Practical knowledge of stakeholders individual differences, rights, needs and preferences.

Practical skills relevant to consultation, collaboration and facilitation.

Before starting this task, review the forms provided along with the workbook:

Workplace Assessment Task $2\mathrm{.}1-$ Observation Form

This form list practical skills you must demonstrate while consulting with internal and external stakeholders.

Workplace Assessment Task $2\mathrm{.}1-$ Assessor's Checklist

This form list the criteria your