PART III: CASE ANALYSIS (10 Marks) Direction: Confer your analytical ideas on the case study presented below General Motors, from its inception through the early 1960s, operated as if it were basically a close system. Management decided on the products it wanted to sell, produced those products and offered them to customers. GM assumed that whatever it made would sell, and four decades it was right. GM virtually ignored its environment for the most part because its executives saw the environment as having almost no impact on the company's performance. While some critics of GM still attack the firm for being too insulated from the environment, GM has certainly become more open. The action of consumer groups, stockholders, government regulators and foreign competition have forced GM to interact with and be more responsive to its environment. 1- Define a "system" and differentiate between closed and open systems. (5Marks). 2- Why did GM feel the need to become open to the environment? Explain your answer. (5Marks)