Question: Patel ( 2 0 2 3 ) Links to an external site. writes how Southwest is positively evaluated regarding their company culture, in part due

Patel

(2023)

Links to an external site. writes how Southwest is positively evaluated regarding their company culture, in part due to their friendly employees. Assume they meet just that criteria, and not any other criteria. From the prior sentences, which competitive advantage criteria does Southwest meet?

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