Question: Patrick, a computer sales rep, approaches Steve and Sally Smith and their son, Steve Jr., who are all looking at a desktop computer. Of the
Patrick, a computer sales rep, approaches Steve and Sally Smith and their son, Steve Jr., who are all looking at a desktop computer. Of the options below, which one is NOT recommended as the first thing to say as a way to establish rapport with the family?
A. Steve Jr., I see that you have a Red Sox hat on. Is that your favorite team?
B. This is absolutely our best computer. You should buy it today, while it's still on sale.
C. Sally, you and my wife have similar taste in handbags. She has that same bag.
D. Steve, I like your Texans shirt. What are the Texans' chances this season?"
E. I have one question for the three of you. Which of you is the best at Solitaire?
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