Read the case and answer the following: It is clear that Jose and Pedro have both...

 

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Read the case and answer the following: It is clear that Jose and Pedro have both personal and professional differences, which are unfortunately risking their effectiveness at work. Jose, the new head of Technological development has been having a feud with the manager of Product Engineering, Pedro. The conflict arose when Pedro started poaching Technical Development personnel to work under him in Product Engineering. Jose did not want to let any of his people leave the department since he argued that they would have enough work in the near future. To him, Pedro was playing games by stealing personnel from technology instead of sourcing them from elsewhere. The two managers also have dissimilar personalities, and this only compounds rather than helps find a solution to their standoff. Pedro is very confident in his abilities as a manager and he sees Jose as being incompetent judging by the way he has not been able to effectively handle his new duties. Rather than sit and talk about the differences between them and try to find solutions for both of them, the two chose to directly confront each other in front of their director. They exchanged accusations and counter accusations without offering any meaningful opinion on how they might come to an agreeable solution. a. If you are the Director, how would you solve the conflict? b. What style of conflict management would you employ? c. What do you think are the real issues/ concerns which result to the conflicts between Jose and Pedro? Read the case and answer the following: It is clear that Jose and Pedro have both personal and professional differences, which are unfortunately risking their effectiveness at work. Jose, the new head of Technological development has been having a feud with the manager of Product Engineering, Pedro. The conflict arose when Pedro started poaching Technical Development personnel to work under him in Product Engineering. Jose did not want to let any of his people leave the department since he argued that they would have enough work in the near future. To him, Pedro was playing games by stealing personnel from technology instead of sourcing them from elsewhere. The two managers also have dissimilar personalities, and this only compounds rather than helps find a solution to their standoff. Pedro is very confident in his abilities as a manager and he sees Jose as being incompetent judging by the way he has not been able to effectively handle his new duties. Rather than sit and talk about the differences between them and try to find solutions for both of them, the two chose to directly confront each other in front of their director. They exchanged accusations and counter accusations without offering any meaningful opinion on how they might come to an agreeable solution. a. If you are the Director, how would you solve the conflict? b. What style of conflict management would you employ? c. What do you think are the real issues/ concerns which result to the conflicts between Jose and Pedro?

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Ans a If I am the Director I would solve the conflict with a combination of being asser... View the full answer