Question: Per ISO 14040, services can have tangible and intangible elements. Which of the following are examples of intangible services? Select all that may apply. Question

Per ISO 14040, services can have tangible and intangible elements. Which of the following are examples of intangible services? Select all that may apply. Question 9 options: Creating a welcoming ambience for the customer in a hotel lobby Developing a profit/loss statement as preparation for income taxes Repairing a customer's bicycle Collecting used oil for recycling purposes

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