Per the text $-$ issues that create tension among retail Supply Chain partners include many current examples, but not included is the concept of:

Question $8$ options:

Multiple Distribution Channels requiring multiple Supply Chains $-$ such as the retail versus corporate accounts supported by Home Depot currently.

Companies that customize software used by their internal systems will often find it not supported by the original developer $-$ especially those with retail shipping and receiving functions.

Often large retailers such as Walmart and Target find it difficult to get smaller suppliers to adopt advanced inventory identification systems $-$ including RFID technology.

If you can't convince employees that using new software systems will be worth their time $-$ you can still assume that eventually they will accept resultant changes and act responsibly to keep their jobs.