perceptions play a big part in our thinking and response mechanisms; thus, affecting how we behave. We encounter barriers and noise that only compound the decision-making process.

Respond to the following work scenarios according to this scale:

A - Always

B - Sometimes

C - Never

1. I believe and trust everything that my superior tells me.
2. With communication, I process and filter the details to my advantage.
3. Information is shared across my organization efficiently.
4. Open and honest communication is always encouraged.
5. Rumors and grapevine are effectively managed.

Reflect on each and describe your thought process. Provide any theoretical support for your communication behavior.