Perfect Order Performance With RDS' expansion into Western Canada, it will also require that the company they choose to outsource to is able to effectively and efficiently distribute hardware equipment and dispatch a technician for installation. Every customer order must be: executed perfectly. This means every order must be 1) Delivered On Time, 2) Shipped Complete (nothing missing), 3) Nothing Damaged, and 4) Correctly Invoiced. A service fallure will result in customer dissatisfaction and added cost to RDS. In order to assess the three (3) companies in consideration. RDS Management has requested 1 -year of Logistics Performance data from each company being considered. RDS requires a Perfect Order Percentage of at least 92%. Figure 1 summarizes the data that was provided from each company. Question 1 (12 points) - saved A) Using Figure 1 information, calculate the Percentage of Perfect Orders for each of the companies being considered. You MUST show all of your calculations. 175 marks) B) Referring to just the results presented in Figure 1 (and not your Perfect Order Percentage Calculations) please list the biggest area of concern for each of the three (3) companies. (3 marks) C) After you have completed your calcalations, using Figure 2 Scoring Scheme. please 5CORE the three (3) companies on their Perfect Order Percentages. Provide a brief explanation for your scoring choices. (1.5 marks) Figure 1: Last year's Logistics Performance Data from Companies being considered Figure 2: Scaring Scheme Figure 2: Scoring Scheme 5 = excellent 4=good3=average2=fair1=poor Page 2