Question: Performance Attribute Sample Metric CALCULATION Reliability Perfect order fulfillment Total perfect orders fulfilled/Total number of orders Responsiveness Average order fulfillment cycle time Sum of actual
| Performance Attribute | Sample Metric | CALCULATION |
| Reliability | Perfect order fulfillment | Total perfect orders fulfilled/Total number of orders |
| Responsiveness | Average order fulfillment cycle time | Sum of actual cycle times for all orders delivered/ Total number of orders delivered |
| Agility | Upside SC flexibility | Time to achieve an unplanned 20% increase in delivered quantities |
| Costs | SCM Costs | Cost to plan + cost to source +cost to deliver +cost to return |
| Asset Management | Cash-to-cash cycle time | Inventory days of supply + Days of receivables outstanding Days of payables outstanding |
HINT: You can use Euclidean distance in order to determine the approximate distance between locations.


3. There is a carpet cleaning business located at Yenisehir of Eskisehir. They take orders one day before then they collect the dirty carpets the next day. They have two trucks with capacity of one tone. The latest order locations and corresponding weights to pick-up are listed below. Please generate routes for their two trucks with Mayer's method together with brief explanation of your solution steps. (25 pts) Open in Safari
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