(Performance Management) - Choose the most accurate answer for the following questions:

Performancemanagement :

1. Is a processby which organization align their resources, systems and employees to strategic objectives?
2. Is collecting, analyzingand reporting information regarding individual, organization or system. It involves study of processesand strategies.
3. Both A&B
4. None

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Performance measurement :

1. Is a processby which organization align their resources, systems and employees to strategic objectives?
2. Is collecting, analyzingand reporting information regarding individual, organization or system. It involves study of processesand strategies.
3. Both A&B
4. None

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Companies will need to developmeasurement mixes to reflect their critical successfactor listing. The mix will consider:

1. Environment
2. Strategy
3. Business type
4. All of the above

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Which of the following refersto a quantifiable measure used to evaluatethe success of an organization, employee, etc. in meeting objectives for performance?

1. Key Performance Indicator
2. Key Process Indicator
3. Key Results Indicator
4. Key Performance

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I. KPIs are currentor future-oriented measures.

KPIs should be measures that link daily activities to the organizations critical success

factors (CSFs)

1. KPIs are financial and nonfinancial measuresWhich of the following statements are true?
2. I, II
3. I, III
4. II, III
5. I, II, III

In Management by Objective (MBO),the manager and subordinate jointly

1. Identify Common goals
2. Defines each individuals major areas of responsibility
3. Assess the contribution of each of its members
4. All of the above

The following is (are) the disadvantage(s) of Management by Objective (MBO).

1. Inflexibility
2. Lack of relevant skill
3. Lack of individual motivation
4. All of the above

Which is the biggestchallenge faced while conducting performance appraisal?

1. Evaluatingperformance of self managed teams
2. Presence of a formal appeal process
3. Appraisalsbased on traits are to be avoided
4. None of the above

which method is used for evaluating the performance of executives or supervisory positions?

1. Psychological Appraisals
2. AssessmentCentres
3. Behaviourally AnchoredRating Scales
4. 360-degreefeedback

key performance indicators are used in situations when:

1. When objectives cannoteasily be expressedin terms of numbers
2. When targets might be expressed in terms of deliveryof a project
3. When objectives can be established which are supportive or secondary to the organizations centralobjectives
4. Objectivesthat can be quantified using financial values