Performance Management Exercise

Instructions: Imagine that you are a manager of a team of five employees in a retail store. Your team has been experiencing some performance issues, including low productivity, poor customer service, and high absenteeism. Use the following steps to develop a performance management plan:

1. Identify the performance issues that need to be addressed and the goals that the team needs to achieve.
2. Develop a performance improvement plan for each employee, including specific, measurable goals and a timeline for achieving those goals.
3. Develop a reward and recognition program to incentivize and motivate employees who achieve their goals and demonstrate exceptional performance.
4. Implement a coaching and training program to help employees develop the skills and knowledge they need to perform their jobs effectively.