Performance Management Process

The performance management process is a collaborative, communication-based process where employees and management work together to plan, monitor and review the employees objectives, long-term goals, job trajectory and comprehensive contribution to the company. This process is continual, with regular sessions where both management and employees have the opportunity to give and receive feedback. According to the Gallup State of the American Workplace study, only 22% of employees are engaged and thriving.

Employees who are engaged and thriving are more likely to maintain strong work performance, even during difficult times. This also means that 78% of the workforce could do better work if only their organization had the right type of management process. Some reasons cited in this study for lack of motivation are seeing less deserving employees receive promotions, lack of actionable feedback, and management not involving employees in goal setting. All of these taken together show the importance of the performance management process, and why each part of it must be done well for the process as a whole to succeed. The performance management process, when done correctly, is designed to fix those problems in the workplace, setting employees up for success in achieving both their goals and overall company objectives. The steps in the performance management process can be broken down into four broad categories: Planning, coaching, reviewing and rewarding.

Each step is equally important, and together form the backbone of a companys performance management process.

You have been tasked to develop a project plan to implement performance management in your workplace. The project needs to be implemented in three months. You have at your disposal the performance management specialist (R 450 per hour) as well as HR officers (R 300 per hour)

Question 1 (15 Marks)

Make use of MS Project WBS to unpack the project tasks within the four broad categories stated in the case study (use your discretion regarding the tasks). MS Project WBS must be presented and discussed.