Pizza Egoli (Pty) Ltd has 8 outlets in Gauteng. All these outlets are owned by the company. Decisions are centralized and are made by the original founder of the business. All outlets use wood fires when making the pizza. However due to client complaining about the time that it takes to make the pizza, top management has decided to completely revise the processes in the outlets - from ordering the pizza to receiving the final product. Suggest that all people go through similar stages when confronted with the need to change. Change is seen as dangerous, threatening the current state of equilibrium.

Explain the reasons why employees are very resistant to change. (25 marks)

Answer rating: 100% (QA)

Employees can be very resistant to change for a variety of reasons especially when the change threatens the current state of equilibrium they are accustomed to Here are some key reasons why employees ... View the full answer