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Question 1. Choose the correct answer. (20 points, 5 points each). 1. External failures costs are: A. Scrap B. Rework C. Rectification D. Warranty 2. Internal failures costs are A. Repairs and servicing: Of both retured products B. Complaints C. Scrap D. Warranty 3. Preventive costs are the following except A. Quality planning costs B. Quality assurance costs C. Training D. Rework or rectification 4. Appraisal costs could include all of the following except: A. Venfication B. Quality audits C. Supplier rating D. Quality planning 5. Prevention costs could include: A. Venfication B. Quality audits C. Supplier rating D. Quality planning Question 2. Determine if the following sentences are True or False. (If FALSE, explain winy). Copy your answer to the table pronded on the first page. (35 Ponts, 5 points each). 1. Sx Sigma projects with low urgency are preferable to work on first. Explanation: 2. Sx Sigma projects with high risk associated with them preferable to work on first. Explanation: 3. It is always good to focus on single antenon when selecting a six-sigma project. Explanation: 4. Prevention costs are costs incurred to keep failure and appraisal costs to a minimum. Explanation: 5. Quality planning costs include the creation and maintenance of the quality systems. Explanation: 6. Sx Sigma projects with high risk associated with them preferable to work on first. Explanation: 7. It is always good to focus on single critenon when selecting a six-sigma project. Explanation