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Make sure to answer all parts of the assignment in the two photos with sufficient planning and details. Keep in mind that you can't change any deadlines or the date of release and you should schedule everything before the deadline using the provided lecture tips or any of your ideas. include any APA referencesfor any outer sources if used. Please do not generatewith AI.

Summary of Important Lecture Notes for CSP 109 Assignment 4

1. Production Scheduling and Optimization

• Stages of Production Scheduling: Planning, routing, scheduling, dispatching, and execution. These stages ensure a seamless production process (CSP109 LEC4b Scheduling, 2024).
• Scheduling KPIs: Include daily performance, cost reduction, production service rate, inventory turn, production time, cycle time, and order management. These KPIs help measure and optimize the scheduling process (CSP109 LEC4b Scheduling, 2024).
• ERP Systems: Implementing ERP systems can help in production scheduling, inventory management, capacity planning, and what-if analysis. These systems improve efficiency and accuracy in scheduling (CSP109 LEC4b Scheduling, 2024).

2. Resource Allocation and Team Dynamics

• Effective Teamwork: Importance of clear roles, physical proximity, and interpersonal dynamics. Empowering teams and providing them with self-direction enhances productivity and innovation (CSP109 LEC4 PD Team, 2024).
• Resource Allocation: Proper allocation of resources and managing the development effort through a project manager ensures that each team member's contributions are optimized (CSP109 LEC4 PD Team, 2024).

3. Marketing and Sales Strategies

• Marketing Strategies: Develop marketing plans from ideation to commercialization, target audience identification, marketing mix (product, price, distribution, communication), and measuring success through sales, likes, and conversion rates (CSP109 LEC3 Marketing, 2024).
• Sales Techniques: NEAT selling (Need, Economic impact, Access to authority, Timeline), solution selling, and conceptual selling. These techniques emphasize understanding customer needs, providing tailored solutions, and building long-term relationships (CSP109 LEC5 Sales and Account Management, 2024).

4. Account Management and Customer Relations

• Account Management vs. Sales: Account management focuses on long-term relationships and customer loyalty, whereas sales are more transactional. Regular communication and understanding customer needs are crucial (CSP109 LEC5 Sales and Account Management, 2024).
• Sales Process: Steps include prospecting, contact & qualifying, assessment, product demo, proposal, closing, and following up. Effective sales habits involve listening to customers, preparing ahead, and being transparent (CSP109 LEC5 Sales and Account Management, 2024).

How These Notes Apply to CSP 109 Assignment 4

Creating a Realistic Schedule:

• Stages of Production Scheduling: Utilize the five stages of production scheduling to make a detailed timeline from planning to execution. Include all critical activities such as initial batch testing, scale-up testing, ordering raw materials, and production runs (CSP109 LEC4b Scheduling, 2024).
• Resource Allocation: Ensure the team is well-coordinated and resources are optimally allocated. Address potential bottlenecks by planning for equipment maintenance and employee vacations in advance (CSP109 LEC4 PD Team, 2024).

Managing Unanticipated Events:

• ERP Systems: Implement an ERP system to handle changes efficiently, such as slowing down production or ordering new parts. This system will help manage inventory, capacity planning, and schedule adjustments (CSP109 LEC4b Scheduling, 2024).
• Effective Teamwork: Encourage team collaboration and clear communication to address issues like cold storage shortages. Empower team members to suggest innovative solutions (CSP109 LEC4 PD Team, 2024).

Marketing and Sales Strategies:

• Marketing Mix and Target Audience: Develop a marketing plan that includes the product's features, pricing strategy, distribution channels, and promotional activities. Ensure the plan targets the appropriate audience, emphasizing the product's unique selling points (CSP109 LEC3 Marketing, 2024).
• Sales Techniques: Use NEAT selling to understand customer needs and provide solutions that meet those needs. Focus on building long-term relationships with customers through account management strategies (CSP109 LEC5 Sales and Account Management, 2024).

Addressing Audit Results:

• Effective Teamwork: Engage all relevant departments to address the audit's findings. Ensure clear communication and collaboration to implement the necessary changes (CSP109 LEC4 PD Team, 2024).
• Resource Allocation: Allocate additional resources to increase cold storage capacity or implement Just-In-Time inventory management to address the storage issue without delaying the launch (CSP109 LEC4 PD Team, 2024).

here are some summarized tips for solving the assignment with APA in-text citations: Dynamic Scheduling: Emphasize the importance of building a dynamic schedule that can adapt to changes, especially given the various unforeseen events that may occur (e.g., machine clogging, workforce reductions). "Dynamic scheduling involves anticipating changes and bottlenecks, and planning accordingly" (CSP109 LEC4b Scheduling, 2024). Crew Management: Consider crew management and the reduction in workforce during peak vacation times. "Effective crew management and planning for reduced workforce availability are critical for maintaining production schedules" (CSP109 LEC4b Scheduling, 2024). Holiday Planning: Account for holidays and planned vacations in your schedule. "Scheduling must account for holidays and planned absences to avoid disruptions in the production timeline" (CSP109 LEC4b Scheduling, 2024). Resource Allocation: Proper allocation of resources and personnel is key. "Resource allocation involves assigning the right personnel and resources to tasks to ensure efficiency and effectiveness in production" (CSP109 LEC4 PD Team, 2024). Production Planning: Detailed production planning and understanding the lead times for materials and approvals are crucial. "Production planning includes determining the necessary raw materials, timelines, and personnel needed to meet production goals" (CSP109 LEC4b Scheduling, 2024). Risk Management: Implement risk management strategies to anticipate and mitigate potential bottlenecks or issues. "Identifying potential risks and creating contingency plans are essential steps in production scheduling" (CSP109 LEC4b Scheduling, 2024). Communication and Coordination: Effective communication and coordination between departments are vital. "Regular communication and coordination between departments help in aligning goals and resolving issues promptly" (CSP109 LEC4 PD Team, 2024). SMART Goals: Set SMART (Specific, Measurable, Attainable, Relevant, Time-bound) goals for the project. "Setting SMART goals ensures clear, achievable objectives and timelines" (CSP109 LEC4 PD Team, 2024). Use of ERP Systems: Utilizing ERP (Enterprise Resource Planning) systems can help streamline the scheduling process. "ERP systems provide tools for effective production scheduling, inventory management, and capacity planning" (CSP109 LEC4b Scheduling, 2024). Monitoring and Adjusting: Continuously monitor progress and make adjustments as necessary to stay on track. "Monitoring the schedule and making necessary adjustments ensure that production stays on course despite challenges" (CSP109 LEC4b Scheduling, 2024).

Here are some important tips to keep in mind for the assignment based on lecture notes:

Scheduling and Planning

Timeline and Deadlines:

• Ensure all activities are scheduled with specific deadlines (applicable to real life), considering both the internal milestones and external deadlines set by the customer (CSP109 LEC4 Scheduling).

Resource Allocation:

• Allocate resources effectively, taking into account the reduced workforce in July and the multiple product launches in August and September (CSP109 LEC3 Marketing).

Contingency Planning:

• Develop contingency plans for potential delays or issues, such as equipment failures or unexpected absences. This includes having backup suppliers and alternative production lines ready if needed (CSP109 LEC4 PD Team). For example, if we made a formula line and then stopped and continued with another formula line, this will increase time because we would need to clean all the machines.

Manufacturing Tips

Equipment State Management:

• Ensure all equipment is in "Ready for Use" state before starting the production. This includes completing CIP (Clean in Place) cycles and any necessary sanitization (CSP109 LEC7 Manufacturing).

Batch Processing:

• Use campaign batching where possible to minimize downtime and streamline production processes. Ensure agitators and mixers are used correctly for different product viscosities and compositions (CSP109 LEC7 Manufacturing).

Quality Assurance:

• Implement thorough quality assurance processes, including regular audits and inspections to ensure the product meets all required standards (CSP109 LEC8 Quality Assurance).

Quality Assurance and Risk Management

Benchmarking:

• Use benchmarking to compare the company's practices and performance with industry standards. This can help identify areas for improvement and ensure the company remains competitive (CSP109 LEC8 Quality Assurance).

Total Quality Management (TQM):

• Adopt a TQM approach to ensure continuous improvement in all aspects of production and management. This includes training, teamwork, and a commitment to quality from all levels of the organization (CSP109 LEC8 Quality Assurance).

Risk Assessment:

• Perform a risk assessment for potential issues such as equipment failures, supplier delays, or quality control problems. Categorize risks as minor, major, or critical and develop appropriate mitigation strategies (CSP109 LEC8 Quality Assurance).

Packaging Development

Design and Manufacturing:

• Ensure the packaging design is finalized and approved well before the production start date. Consider the impact of packaging on consumer behavior and make necessary adjustments (New Product Dev - Packaging_HT-student notes).

Haptics and Texture:

• Use haptic feedback and texture in packaging to enhance the consumer experience. This can increase the likelihood of purchase and brand loyalty (New Product Dev - Packaging_HT-student notes).

Supply Chain Coordination:

• Coordinate with suppliers to ensure timely delivery of all packaging materials. This includes scheduling regular check-ins and having contingency plans for delays (New Product Dev - Packaging_HT-student notes).

Part 1: Your organization is a Contract Manufacturer about to launch 100,000 units of an exfoliating body wash for a customer. The shipping date for all 100,000 units of this product is December 1, 2024. This exfoliating body wash is packaged in 23.70z HDPE bottles with flip caps both as individual units and twin packs. Out of the 100,000 units, 75% will be sold as single units while the remaining will be twin packs. The formulation was approved by the customer on June 20, 2024. The artwork and packaging have all been approved; their lead times are both 3 months each. The raw materials required for manufacturing this formulation are easily accessible as the suppliers are all located within Canada. However, this kind of exfoliating body wash has never been manufactured or filled at your facility. During the first week of August, there will be a 3 day third-party audit conducted by a company on behalf of your exfoliating body wash customer. This is important because the result of this audit is akin to a report card that will be sent out to your body wash customer. You also have 5 other launches scheduled for the last two weeks of August, the first two weeks of September and one during the week of September 22nd. These launches are all liquid hand soaps that only vary in terms of fragrance and color. However, the only production line that has the capability of filing the exfoliating body wash is also used for all liquid hand soap formulations. These other launches are for other customers. Assume each of the other customer launches take 5 business days on a regular 8 hour day shift. Furthermore, any change over from this exfoliating body wash to soap will require a category 2 CIP (Clean in Place) cycle which takes at least 2 hours. Your current run rate to run this machine and fill/cap for the liquid hand soap is 2,500 units per shift. A shift also includes cleaning of the machine. Finally your workforce will be down by 25% the last 2 weeks in July as many people had booked off summer holidays prior to acquiring this customer order. You cannot force people to skip their booked vacation. Your current role is as a Master Scheduler (Planner). Please answer the following questions: still makes the launch timeline and secures business moving forward (2 Part 1: marks)- hint: replacing the RMs in formula for ingredients that don't need this storage is not an option. The formula is final. And finally how 1) Create a schedule for the next 5.5 months leading to the launch of your does this now modify the timeline, and which departments will be exfoliating body wash. Include all activities that you believe are critical to impacted, why and how? (3 marks). this product launch. Include specifics such as batch size, equipment, all involved personnel, etc. Assume this schedule is created immediately after approval on June 20th, 2024. (10 marks) 2) Expand each of the above activities on your schedule. Explain the reason for each activity, the possible bottlenecks at each step, and your reasons for choosing certain specifics. (20 marks) 3) Given what you have learned while creating this schedule, what advice would you give the product development department with respect to the process. List two points and explain. (4 marks) Part 2: Finally, not making the launch, or delaying it is not an option, they are your customer - there needs to be a work-around for these setbacks. Two unanticipated events have unfolded.... A) First: Your current run rate of the filling machine that is to be used for the exfoliating body wash is 2,500 units per day/shift as stated in Part 1. However during scale up, the last week in June 2024 immediately after formula approval, manufacturing discovered that the exfoliating particles were clogging the filling pistons. The Mfg team lead offers you a couple of choices. If you run the machine slower (50% current capacity) it can work, but now you have doubled your production time. If you get new filling pistons with a wider orifice, which brings you back up to current fill rate, that will take 4 weeks to get those partsin. With your current timeline/schedule what are the options you choose and why? Don't forget, you have other production runs that need to get completed during this time - you have the flexibility to move them around...remember, i's only June at this point. (5 marks). Second: The results of the external audit came in, the beginning of the second week of August. Basically your company has been given a \"CONDITIONAL PASS\" because they determined that you do not have sufficient cold storage to support the volume of natural ingredients you are putting in the formula. This has to be addressed before you launch with the product, and there must be a permanent solution if you are going to be the contract manufacturer of choice for this product moving forward. Come up with 2 different solutions to this dilemma that