please ans in 20 mints i will give you good rating and give ans individually

1. If the long-term outlook is poor, but the short-term outlook is good, the operation should:

1. Hire and make for inventory, start to recruit
2. Lay off staff
3. Overtime/hire temporary workers
4. Hire staff
5. Adopt short time/idle time
6. Make for inventory/adopt short time

2. If the long-term outlook is good and the short-term outlook is good, the operation should:

1. Hire and make for inventory, start to recruit
2. Lay off staff
3. Overtime/hire temporary workers
4. Hire staff
5. Adopt short time/idle time
6. Make for inventory/adopt short time

3. If the long-term outlook is normal and the short-term outlook is poor, the operation should:

1. Hire and make for inventory, start to recruit
2. Lay off staff
3. Overtime/hire temporary workers
4. Hire staff
5. Adopt short time/idle time
6. Make for inventory/adopt short time

4. ABC inventory control focuses on controlling class A items, because they are more significant.

a) TRUE

b) FALSE

5. Which of the following statements is NOT true?

1. Class B items typically account for 40% of total value and 30% of the items.
2. Class A items are those 20% of high usage items, which generally account for 80% of total usage value.
3. Class C items usually comprise 50% of total items, but only 10% of the total value.

6. Which of the following is not a characteristic of service operations?

A. intangible output B. high customer contact C. high labor content D. easy measurement of productivity

7. What is the most fundamental criticism of the EOQ approach?

1. Assumptions included in the models are simplistic.
2. The focus on the costs of stockholding rather than on the need to reduce the overall level of inventory.
3. The real costs of stock in operations are not considered.

8. Inventories exist because:

1. There is a difference in the timing or rate of supply and demand.
2. It is cheaper to produce in bulk.
3. Inventory does not become obsolete
4. Cost of inventory is relatively low.

9. The re-order point is:

1. The level inventory will have reached when delivery is made.
2. The point when stock reaches zero.
3. The point when one unit of sock remains in stock.
4. The point at which stock will fall to zero minus lead-time.

10. Which of the following is a potential disadvantage of product layout?

1. Inconvenient movement of materials
2. Not very robust if there is a disruption
3. Limited opportunities for specialization of equipment
4. High unit costs

11. Which of the following is a potential disadvantage of process layout?

1. Complex flow can be difficult to control
2. Easily disrupted
3. Low product flexibility
4. Hard to supervise

12. Which of the following is true of customers at Cadbury World and chocolates at the Bourneville Factory?

1. Both conform to a cell type layout.
2. Both conform to a product type layout.
3. Both conform to a process type layout.
4. Both conform to a fixed-position layout.

13. Product layout is associated with higher variety than cell layout

a) TRUE

b) FALSE

14. From high variety to low variety, which is the correct order of layout types?

1. Process, cell, product
2. Product, fixed-position, process
3. Product, cell, process
4. Fixed-position, cell, process

15. The layout of an operation is concerned with deciding where to put:

1. Facilities and machines
2. Staff, machines, facilities, and equipment
3. Equipment, staff, and machines
4. Staff and facilities

16. A self-service cafeteria is usually positioned as:

1. Cell layout
2. Fixed-position layout
3. Product layout
4. Process layout

17. The layout where the equipment, machinery, plant, and people move as necessary is known as:

1. Fixed-position layout
2. Process layout
3. Cell layout
4. Product layout

18. A mortgage division of a European Bank prepares an average of 210 new mortgages a week. The work content of a mortgage is 1.5 hours. The office works 7 hours a day Monday to Thursday and 5 hours on Friday. What is the required cycle time?

1. 5.0 minutes

1. 90.0 minutes
2. 1.00 minute
3. 10.0 minutes

19. Which of the following is not usually considered a characteristic of a fixed-position layout?

1. Fixed-position layouts can offer high flexibility.
2. Transforming resources are grouped in cells.
3. The recipient of the process or the work being undertaken remain in the same place.
4. Fixed-position layouts are often used for large or delicate products or services.
5. Transforming resources often move to the work.

20. Cell layouts typically:

1. Are dominated by the transforming resources.
2. Are the most efficient form of process layout.
3. Locate transforming resources entirely for the convenience of the transformed resources
4. Involve all the operations on a product being located adjacent to each other.
5. Cost more to run than other types of process layout.

21. A product layout:

1. Allows a wide variety of products to be manufactured on the same equipment.
2. Groups transforming resources into dedicated cells.
3. Is appropriate for low-volume operations.
4. Moves resources to the place where the operation is to be carried out.
5. Involves locating the transforming resources entirely for the convenience of the transformed resources.

22. Which of the following is NOT important when the layout decision of an operation is considered:

1. If the layout proves to be wrong, there are all kinds of negative consequences for the operation.
2. Any re-layout of an existing operation can disrupt its smooth running.
3. It will impact on the choice of process type.
4. The layout task is often long and difficult.

23. Which objective is not a consideration when designing a good layout:

1. Accessible plant, to facilitate cleaning and maintenance
2. Inherent safety
3. Employee flexibility
4. Clarity of flow, whether for material or customers

24. For a shopping mall, the retail customer is a:

1. First-tier supplier
2. First-tier customer
3. Second-tier supplier
4. Second-tier customer

25. For a shopping mall, a cleaning company is most likely to be a:

1. First-tier supplier
2. First-tier customer
3. Second-tier supplier
4. Second-tier customer

26. Supply network design is important because:

1. Every operation is part of a larger and interconnected network of operations.
2. It allows organizations to reduce the number of suppliers.
3. It allows marketing more influence over the choice of suppliers.
4. It improves the relationship between internal and external suppliers.

27. Factors affecting the location decision include:

1. Sales forecasts / capacity planning / road access
2. Land cost / skills availability / capacity planning
3. Sales forecasts / road access / land cost
4. Labor costs / land availability / environmental restrictions
5. Labor costs / land availability / capacity planning

28. Which if the following is NOT considered a strategic supply network design decision?

1. The physical capacity of each part of the network at any point in time

1. How the network should be configured.
2. Where each part of the network should be located.
3. The price of component parts paid for at each stage.

29. Long-term capacity management strategies to overcome a forecast increase in demand might involve which of the following?

1. Renting property / subcontracting work / hiring temporary labour
2. Acquiring a similar business / recruiting new permanent staff / building a new factory
3. Using temporary staffing / building a factory extension / establishing a joint venture with a similar company
4. Building a new factory / leasing property / working additional hours
5. Subcontracting work / hiring equipment / acquiring a similar business

30. The center-of-gravity method to find a location for a factory works by:

1. Locating near to the main customer.
2. Locating near to the main supplier.
3. Locating near to a cluster of suppliers.
4. Locating in a place which minimizes total transport costs to and from the location.