Please answer $5-8$ please. Thank you!

The country of Elbonia $($reference

Dilbert.com$)$ is known to suffer from poor mail delivery, and in particular packages that are delivered to the wrong address. The Elbonian postmaster decided to collect data to determine the extent of the problem. Each day the postmaster selected a delivery vehicle from the fleet and checked to see how many packages went to the wrong address. Mail data is provided below for the number of packages that went to the wrong address. For management purposes, it is important to understand the statistics of the delivery errors. The postmaster decided to collect data for $32$ days and analyze the data with a $C$ chart.

$\backslash$table$[[$Day #$,$wrong,Day #$,$wrong,Day #$,$wrong,Day #$,$wrong,Day #$,$wrong,Day #$,$wrong$],[1,4,9,15,17,11,25,3,33,13,41,15],[2,16,10,16,18,6,26,4,34,19,42,2],[3,11,11,16,19,12,27,6,35,8,43,4],[4,4,12,14,20,12,28,7,36,13,44,13],[5,8,13,14,21,3,29,8,37,15,45,5],[6,4,14,10,22,3,30,17,38,0,46,19],[7,1,15,16,23,15,31,18,39,2,47,8],[8,16,16,13,24,3,32,0,40,10,48,14]]$

$$ What is the upper control limit for the $C$ chart? $(5$ pts$)$

$$ What is the lower control limit for the $C$ chart? $(5$ pts$)$

Data from an additional $16$ days $(33$ to $48)$ was taken. Using the control limits from, create a C chart for all $48$ days. $(5$ pts$)$

$$ Which points, if any, exceed the upper control limit$?(5$ pts$)$