Please answer.

According to the article "10 Questions You Need to Answer to Create a Powerful Marketing Plan." your promotional plan should focus on only one marketing activity at a time. Which of the following is generally TRUE for services relative to manufacturing? The delivery and consumption of service is more simultaneous (i.e. occurs at the same time) Services involve lesser contact with customers. Service designs are easier to patent than product designs. Service is more tangible The output of services can be more easily stored. Operations Management (OM) has internal and external interfaces. Which one of the following does OM internally interface with? Competitors Customers Regulatory Agencies Human Resources Suppliers Which of the following best enables a firm to produce a product at low cost while also being able to tailor/vary/customize the product's design to meet the different individual needs of customers? Project process Continuous-flow process Job shop process Mass customization Mass production