please answer both answers

3. While you do not have to be a psychologist or understand exactly how the buyer's mind works, you do need to uncover the buyer's motives. a. What techniques can be used to uncover the buyer's motives? b. The prospect's intention to buy can be influenced by several things. What information does the salesperson need to obtain concerning the prospect's buying intentions before developing a sales presentation? 4. In the following statements, write down each idea that is a benefit: a. Counselor talking to a student: "To improve your science grade, Susie, you must establish better study habits." b. Construction supervisor talking to a worker: "That job will be a great deal easier, Joe, and you won't be as tired when you go home nights if you use that little truck over there