Question: please answer both only 4-6 sentences each!!! Your team members have agreed that all customer orders received by end of day Thursday will ship by

please answer both only 4-6 sentences each!!!

Your team members have agreed that all customer orders received by end of day Thursday will ship by Friday closing. Recently, there been weeks when this pledge wasn't met and you are taking criticism from higher management. You are about to meet with your team to resolve this matter. Construct an "T" Statement of what you will say. Be sure to include all points

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