Question: please answer both QUESTION 15 How does service design differs from product design? QUESTION 16 What is a formal approach that integrates the voice of

please answer both please answer both QUESTION 15 How does service
please answer both QUESTION 15 How does service
QUESTION 15 How does service design differs from product design? QUESTION 16 What is a formal approach that integrates the "voice of the customer" into both product and service development

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