Question: please answer both question and be specific 1.Describe three defense mechanism that you have seen people exhibit, and analyze why you think these mechanisms were

please answer both question and be specific

1.Describe three defense mechanism that you have seen people exhibit, and analyze why you think these mechanisms were used. Briefly describe how you would manage this type of reaction to conflict.

2.From your experiences, what are the most effective techniques for managing conflict at work? What are some ineffective techniques?

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