please answer both questions

Q1. You are the audit manager for a new audit client. Your utaff auditons are unsure of what constitute an intemal control deficiency. Using an example, discuss your undertanding of the ferma internal control defieiency and operating weakness. (2 points) Q2. Explain the use or purpose of each of the following types of documents below and indicate the class of transactions in which they are commonly used (5 points). (Use the back side to complete the answer) 1. Customer order 2. Shipping document 3. Monthly statement and remittance advice 4. Sales return and allowance journal 5. Uncollectible account authorization form