please answer for me tq

Question One

Charles is the operations manager of a firm which operates as a canned food merchant and processor worldwide. His goal is to make Fun Fun Can a leader in the industry. He understands the importance of improving organizational productivity in achieving his goals. Charles is keen to improve organizational performance and effectiveness. Charles believes that the firm's productivity can be increased substantially from the current level. He wants to exert control to improve organizational performance and productivity.

As one of Charles managerial practices, he always interacts directly with the employees in the work area to identify problem areas. As a type of direct supervision, he works with various departments to obtain a holistic idea of the business. Charles discovers major flaws in the packaging department. He consults the production manager and formulates control measures to improve packaging.

As past reports indicated, one of the major problem in the past few years is the problem of high wastage. Huge amount of produced goods went to waste due to reasons such as error in labelling, storage problems and etc. Charles wants to prevent problems before their occurrence and is actively seeking for a solution to this.

Source adapted from: Robbins, S.P., and Coulter, M., (2014), Management, 12th Edition, Pearson.

1. Discuss the THREE (3) basic types of controls that can be used to control organisational performance. Provide relevant examples using an organisation of your choice.
   15. marks)

2. Illustrate THREE (3) sources of formal power Charles can use to effectively manage the employees of the company.
   15. marks)

3. Improvements proposed to improve the current productivity of the organisation may be resisted by some employees.

Discuss FIVE (5) methods Charles can use to promote the changes well.

(10 marks)

Total: 40 marks