please answer it as soon as possible, i really need this

PARTB Answer all questions in this section. You will receive full credit for an answer if you make the principal observation(s) that the question is asking for. Each question carries individual marks. Case Study (2 marks) "They are in his car", said the room attendant. "I saw him take the two desk lamps out of his suite and put them in his van. He didn't see me, I am in a nearby guest room and immediately called you." The call was placed to the front desk clerk who transferred to Juanita Walker, the hotel's GM By the time Juanita arrived in the wing of the hotel where the room with the stolen desk lamps was located, the guest had already left. What happened? What did you see?" she asked the room aftendant "Well I saw Mr. Donito just as he was going through the exit door carrying the desk lamps. That's when I went back into the room where I was cleaning, saw they were missing and called the front desk." "How do you know it was Mr. Donito?" asked Juanita "I have seen Mr. Donito many times. He stays here at least twice a month and always stays in a suite. Besides, he reminds me of someone know...it was him for sure." A review of front desk records indicated that in fact Mr. Donito had stayed at the hotel the previous evening. However he did not stay in the room from which the desk lamps were missing but had actually stayed in a suite a few rooms away from where the lamps were missing Source: Ninemeier, J.D (2018) Hotel challenges, 3* ed. Pearson Case Study (25 marks) 1. What should Juanita do now? Does it make any difference if Mr. Donito is a frequent guest? (5 marks) 2. Should the police be called in response to this (alleged) guest theft? Why or why not? (5 marks) 3. How would Juanita ensure that room attendance reporting the theft was not involved? (5 marks) 4. How could hotel handle this emergency issue? (Based your ideas on the chapter: Personal Safety and Property Security) (10 marks) THIS IS THE END OF THE EXAMINATION HIM212, 2/2021 Page 3 of 3