Question: Please answer it ASAP! Thank you. Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and

Please answer it ASAP! Thank you.

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called:

KPIs.
		parameters.
		BPM.
		the balanced scorecard method.
		benchmarks.

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