Please answer questin number 10

Managinf Quality Chapter 2

Deming's beliefs in this area. $. Select one of Deming's 14 points for management and describe how this point could have resulted in quality improvements in a business or volunteer organization with which you have been involved. 9. Briefly describe the contributions that Joseph M. Juran made to the field of quality management. What do you believe was Juran's most significant contribution? 10. Is the concept of scientific management compatible with employee empowerment? Why or why not? 11. Does the phrase "quality is the responsibility of the quality department" reflect a healthy perspective of quality management? Explain your answer. 12. Briefly describe the Japanese quality revolution following World War II. What can modern-day man- agers learn from studying the history of this era? 13. What was Joseph Juran's primary contribution to quality thinking in America? Discuss Juran's three- step process to improving quality. 14. Hothouse quality refers to those quality programs that receive a lot of hoopla and no follow-throug Provide several examples of management practices that can lead to hothouse quality. How can ho