Question: PLEASE ANSWER QUESTION E,F, G ONLY CC Car Wash specializes in car cleaning services. The services offered by the company, the exact service time, and

PLEASE ANSWER QUESTION E,F, G ONLY

  1. CC Car Wash specializes in car cleaning services. The services offered by the company, the exact service time, and the resources needed for each of them are described in the table following:

    Service

    Description

    Processing Time

    Resource

    A. Wash

    Exterior car washing and drying

    10 minutes

    1 automated washing machine

    B. Wax

    Exterior car waxing

    15 minutes

    1 automated waxing machine

    C. Wheel Cleaning

    Detailed cleaning of all wheels

    16 minutes

    1 employee

    D. Interior Cleaning

    Detailed cleaning inside the car

    20 minutes

    1 employee

    The company offers the following packages to their customers:

    Package 1: Includes only car wash (service A).

    Package 2: Includes car wash and waxing (services A and B).

    Package 3: Car wash, waxing, and wheel cleaning (services A, B, and C).

    Package 4: All four services (A, B, C, and D).

    Customers of CC Car Wash visit the station at a constant rate (you can ignore any effects of variability) of 50 customers per day. Of these customers, 30 percent buy Package 1, 30 percent buy Package 2, 15 percent buy Package 3, and 25 percent buy Package 4. The mix does not change over the course of the day. The store operates 10 hours a day.

    a. Define minute of work as the flow unit, what is the capacity rate of the employee at the interior cleaning step per day? Round the answer to the nearest whole number. For example, if your answer is 2543.65, round to 2544; if you answer is 2543.12, round to 2543.

    Your answer is .

    b. What is the implied utilization rate for the employee at service C (wheel cleaning)? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76.

    Your answer is .

    c. What is the implied utilization rate for the automated washing machine? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76.

    Your answer is .

    d. What resource has the highest utilization rate? Input 1 for washing machine, input 2 for waxing machine, input 3 for employee at C, input 4 for employee at D.

    Your answer is .

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    For the next summer, CC Car Wash anticipates an increase in the demand to 80 customers per day. Together with this demand increase, there is expected to be a change in the mix of packages demanded: 40 percent of the customers ask for Package 1, 30 percent for Package 2, 20 percent for Package 3, and 10 percent for Package 4. The company will install an additional washing machine to do service A. Answer the following questions based on this new situation.

    e. What is the implied utilization rate for the washing machines? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76.

    Your answer is .

    f. What is the implied utilization rate for the employee at service C (wheel cleaning)? Round your answer to the nearest whole number and ignore the percentage sign. For example, if your answer is 0.45 or 45%, fill in 45; if your answer is 0.76 or 76%, fill in 76.

    Your answer is .

    g. What resource has the highest utilization rate? Input 1 for washing machine, input 2 for waxing machine, input 3 for employee at C, input 4 for employee at D.

    Your answer is .

Your answer

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!