Please answer questions 1 & 2 as if you were entering it in Excel! Thank you.

GF Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 3 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Enter the arrival rate in the cell below this one Enter the service rate in the cell below this one 21 22 Service goals dictate that an arriving customer should not wait for service more than an average of five minutes. Is this goal being met? If not, what action do you recommend? 23 Questions 1 If the consultant can reduce the average time spent per customer to eight minutes, what is the mean service rate? Will the service goal be met? 24 Questions 2 waiting time= GF Interior Design provides home and office decorating assistance to its customers. In normal operation, an average of 3 customers arrive each hour. One design consultant is available to answer customer questions and make product recommendations. The consultant averages 10 minutes with each customer. Enter the arrival rate in the cell below this one Enter the service rate in the cell below this one 21 22 Service goals dictate that an arriving customer should not wait for service more than an average of five minutes. Is this goal being met? If not, what action do you recommend? 23 Questions 1 If the consultant can reduce the average time spent per customer to eight minutes, what is the mean service rate? Will the service goal be met? 24 Questions 2 waiting time=