Please answer the following questions:

In what ways does this plan align with your discipline's ethical code of conduct?

What are the benefits?

What are the risks? How damaging might they be?

Does this proposal address potential ethical dilemmas? Consider the following:

Is the proposed AI planned use(s) ethical?

Is the implementation plan ethical?

Is the evaluation plan ethical?

Is there compensation to an organization/person?

Who stands to benefit most, and who might be left out or disadvantaged using this AI?

Who holds the decision-making power?

Who has access, and is it equitable?

Are there areas that make you feel uncomfortable for some reason? We have a built-in ethical compass, and often our instincts are the first sign that something is ethically questionable.

Are there legal or compliance issues to consider?

What security measures are in place for the AI?

How is data protected?

Who controls the AI?

Are there areas that are ethically exemplary?

What recommendations do you have for improving this proposal?

Other Feedback? (Optional)

below is the proposal

EasyCity will be an app that helps connect the residents of Excelsiorville with the members of the city government. To start the development of the proposed app, information about the city will be gathered and inserted into the app. This information will be about the city's history, including past and current projects. This will help a business to understand what has already been addressed or pending projects by the city government. Another aspect of the app will focus on policies and discussions on updates, changes, or questions. This provides open communication that a business can easily reference or participate in. A section allowing current notifications regarding traffic, weather, or emergencies can give businesses the opportunities to make real time decisions based on the notifications from the app. Finally, this app can be a platform for continuous feedback between the residents and government officials. By providing the ability for citizens to ask questions and receive answers from specialized officials will support open communication. To implement this AI app EasyCity, it is estimated to require 3-4 employees to develop the software, integrate it into city hall, and provide training to government officials (Gibson, 2024a).

Ethical Concerns

There are a variety of ethical concerns when implementing AI that need to be addressed. Algorithmic bias is when the AI software produces a response based on prejudiced data (Gibson, 2024b). This means the information used to develop the software can provide a discriminatory result. One application of algorithmic bias in the EasyCity app could be that some policies could be represented as more important than others which could result from how the data is originally inputted into the app. Another ethical concern is cybersecurity. The privacy of government officials as well as government information are both concerns for privacy and data security (Paul, 2024). As a manager in a business of Excelsiorville, it would be important to protect businesses from data breaches via the app to reduce financial losses, legal consequences, and ensure the trust of their customers and other business partners (Paul, 2024). The final ethical concern would be to adhere to strict governance reducing data misuse in order to protect data classification and management and restrict access to sensitive information (Paul, 2024). A business using this app can increase its security by training employees to recognize security threats, phone phishing, and to sign a document agreeing to confidentiality and the security policy of the business (Nguyen, 2024). All of these precautions can reduce data misuse.

Vulnerable Groups

The study The Artificial Intelligence Divide: Who is the most vulnerable? discusses which groups are the most disadvantaged concerning artificial intelligence. According to Wang et al., it was found that those vulnerable groups are older individuals, lower educated, and those that lack privacy protection skills such as AI knowledge or skills (2024). It has been recognized that providing AI education to these at-risk groups can improve the implantation of AI technology. To address this, developing an outreach educational and training program can help implement AI within these known vulnerable populations.

Conclusion

In conclusion, Team Delta has proposed an AI app, EasyCity, that could be used as a platform for government officials and the residents of Excelsiorville to communicate more efficiently. This AI app will provide a variety of links to feedback relating to city proposals and policies, a designated area for questions and answers with government staff, and real-time updates for traffic and weather conditions