Question: Please answer the question which is in number 2 The Story: Irene West, day shift supervisor at Central Processing at County General Hospital, usually did

Please answer the question which is in number 2
Please answer the question which is in number 2
Please answer the question which is in number 2
The Story: Irene West, day shift supervisor at Central Processing at County General Hospital, usually did not take her problems outside of the Department. She rarely complained to anyone about the frustrations she experienced from time to time. However, what was heavy on her mind must have shown on her face when she joined her friend from Human Resources, Melinda Walters, for coffee in the employee cafeteria shortly before the start of the Tuesday's work day Melinda took one look at Irene and said, "Wow, why the storm clouds? What's bugging you?" Irene hesitated, waging a brief internal struggle over whether or not she should speak up to her friend. Frustration and anger won out, and Irene said, with considerable vehemence, "Tami Dean's what's bugging me. If I can't do something about her, I'm going to walk off the job one of these days and put this place behind me forever." "Tami? The one who's got your job on the second shift?" "The very same," Irene muttered sarcastically, "Tami, the "let's-leave-most-of-messes-for-the-day-shif", my evening counterpart who's divided her work into two categories: the stuff she ignores, and the stuff she does wrong." "Like what?" "Like almost everything. Packs assembled incorrectly by her people, work left half done or undone, inventories and stock reports done wrong or ignored, even normal housekeeping ignored-I can always tell what she had for lunch by looking at the top of our shared desk." Melinda asked, "What have you tried to do about it?" "I've talked to Tami until I'm sick of talking. She either brushes aside my remarks as unfounded or she becomes so defensive that there's no talking with her. Whenever I try talking with her about problems we're having on days because of something the evening shift has done or hasn't done, as the case may beshe shuts down on me immediately." "What about her employees? Does she seem to get along with them?" "Oh, they all get along for the most part. It's a small staff on evenings, no heavy demands. And the staff loves Tami, not surprisingly; she practically lets them come and go as they please and work at their own pace-whatever that pace may be. But much of what Tami does is affecting me and my day shift," Irene continued, "and I seem totally unable to get through to her. I'm getting really tired of trying hard to do my best while this person just coasts along and while she makes more work for me and my people." Instructions for Completing this Assignment: 1. Put yourself in Melinda Walters's position--and remember, Melinda works in Human Resources. Your comments should reflect those of an employee of that division (HR) who's attempting to mediate in this instance, 2. Outline three (3) separate possible actions for Irene to consider in her ongoing conflict with the evening shift supervisor. 3. Each of your three suggestions, for your initial post, must be at least five (5) sentences long

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!