Question: Please answer the questions correctly, thanks for your help and your time. gaps call for improving customers' experience with the offering O a product innovation

Please answer the questions correctly, thanks for your help and your time.

gaps call for improving customers' experience with the offering O a product innovation b.usage-quantity O c. usage-frequency d.replacement-frequency O e. satisfaction QUESTION 17 At this stage of the product life cycle, the number of competitors tends to peak, the market becomes saturated and industry profitability starts to decline because of intensifying competition O a maturity O b.growth O c. introduction Od decline O e. turbulence QUESTION 18 Rogers' diffusion of innovation model includes the following except a. laggards O thusiasts O c. early majority O d. late majority O e innovators

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