Question: Please answer the questions in a long way and explain the subject concretely when explaining the questions. INCIDENT 2 To Heck with Them! kabelle Anderson
INCIDENT 2 To Heck with Them! kabelle Anderson is the North Carolina plant manager for Hall problem. Isabelle had checked and found that Halls wages and benefits Manufacturing Compary, a company that produces a line of relatively were competitive with, if not better than, those of other manulacturers inexpensive painted wood furniture. Sox monthis ago, Isabelle became in the area. She then called in Nelson Abie, the painting supervisor, to concerned about the turnover rate among workers in the painting discuss the problem. Nelson's response was, "To heck with therti They department. Manufacturing plant turnover rates in that part of the will do it my way or they can hit the road. You know how this younger South generally averaged about 30 percent, which was the case at generation is. They work to get enough money to live on for a few Hall. The painting department, however, had experienced a turnover of weeks and then quit. I don't worry about it. Our old-timers can take up neatly 200 percent in each of the last two years. Because of the limited the slack. "After listening to Nelson fora moment, Isabelle thought that number of skilled workers in the area. Hall had introduced an exten- she might know what caused the turnover problem. sive training program for new painters, and isabelle knew that the high turnover rate was costly. Questions Isabelle conducted exit interviews with many of the departing paint- 12-20. Interpret a turnover rate of 200 percent. What does it mean? ers. Mary of them said that they were leawing for more money, others 12-21. Do you believe that the exit interviews were accurate? Explain mentioned better benefits, and some cited some kind of personal rea- your answer. sors for quitting. But there was nothing to help Isabelle pinpoint the 12-22. What do you believe was the cause of the turnover
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