please answer these 5 question. thank you

w REVIEW CHAPTER 10 Dyadic Relations and Followers Betty Powell is the manager of human resources for American Financial Corporation, a large financial services company. When she arrived back in her office Monday after being away for a week, she discovered that a staffing report due the day before was still not finished. The report was for the vice-president of the company's brokerage division, and Betty was supposed to give him the report by Wednesday. Six weeks earlier Betty has asked Don Adam, one of her subordinates to collect the information and to write the staffing report. At that time she told him what should be included in the report and when it was due. It's not the first time that Don missed a deadline. His work is careful and meticulous, but he appears to be compulsive about checking and rechecking everything several times to avoid any mistakes. Betty called Don and asked him to meet with her immediately. When Don came into her office, she greeted him and asked him to sit down. The following dialogue occurred. "Don I understand the staffing report for the brokerage Division is not completed yet. The division Vice-President needs that report to prepare his annual budget, and he is putting a lot of pressure on me to get on him immediately" When I gave you assured that in six weeks was ample time to do it" "I am sorry that the report wasn't ready on your schedule" responded Don" but I turned out to be more complex than I initially expected". I had to expend extra time verifying the figures from the branch offices, because they didn't look right" Just when I thought.... Look Don, Interrupted Betty, "this is not the first time you have been late on an important project. You are supposed to be a professional, and professionals plan their work and get it done with time" "It would not be very professional to do a report full of mistakes" replied Don,"It is important to me to do quality work that I can be proud of. It's not my fault that the branch managers don't keep accurate records" "What type of mistakes did you find when you checked the records"? Asked Betty. Well..."I didn't actually find any mistakes" replied Don, looking embarrassed, but after I entered the information in the computer and did the preliminary analysis, I discovered that the records were missing for one of the branches' offices. I lost a week waiting to get the missing information, but without it, the report would not provide an accurate picture of the division staffing needs. It's a good thing. I noticed the.."Betty interrupted impatiently "Don we have interns to do things like checking computer records and making sure they are complete. It sounds to me like you are not very efficient about managing your time. If you delegated some of these simple tasks, you wouldn't get so far behind your work". "The interns were busy working in the new financial reports, "Don protested. I don't get enough clerical support on any of my projects and that's why they are sometimes late" "Why didn't you inform me there were problems that might delay the report?" asked Betty, her voice showing was becoming very annoyed. "I could have found you some clerical support" Don was now becoming more defensive. "I tried to let you know last week, but you were on the west coast Don was now becoming more defensive. "I tried to let you know last week, but you were on the west coast for the management training workshop. I left a message for you to call me" "Don, you have an excuse for everything, and nothing is ever your fault". Betty said sarcastically/ "You seem to be incapable of planning the action steps needed to do a project like this one. You should have checked the records before you began the data analysis. As for the missing records, It wouldn't surprise me if they are buried somewhere under the piles of stuff laying around your office. You have the messiest office in the company". Don looked sullen but did not reply. Betty continues her tirade. "Don, your career in this company is going to be very short unless you get your act together. I want that report in my hands by noon tomorrow and no more excuses". Written by Gary Yuki 1) WHAT DID BETTY DO WRONG PRIOR TO THE MEETING?? 20 Points 2) WHAT COULD BE DONE TO AVOID THE MISSING DEADLINE?? 20 Points 3) WHAT DID BETTY DO WRONG IN THE MEETING ITSELE? 20 Points 4) WHAT COULD HAVE BEEN DONE TO MAKE THE MEETING MORE EFFECTIVE? 20 Points 5) WHAT SHOULD DON HAVE DONE TO BE MORE EFFECTIVE?? 20 Points