please answer these two questions based on the case.

The Red Cow Grill During an extended holiday overseas, you have decided to take your family to a local restaurant, to celebrate your son's birthday. You are a single parent, so getting home from work in time to prepare a nice dinner is very difficult. Knowing that local regulations require restaurants to provide separate nonsmoking areas, you ask the hostess to seat you in the nonsmoking section because your daughter, Shauna, is allergic to tobacco smoke. On your way to your seat, you notice that the restaurant seems crowded for a Monday night. After you. and your children are seated and have placed your orders, your conversation turns to family plans for the approaching holiday. Interspersed in the general conversation is a light banter with your son about whether or not he is too old to wear- "the crown" during dinner-a family tradition on birthdays. Suddenly, you become aware that your daughter is sneezing and her eyes are beginning to water. You look around and notice a lively group of businesspeople seated at the table behind you; they are all smoking. Your impression is that they are celebrating some type of special occasion. Looking back at Shauna, you realize that something has to be done quickly. You ask your son to escort Shauna outside while you rush to the front of the restaurant and find the hostess. Discussion Questions 7.4. What are the salient situational factors? 7.5. What is the most appropriate conflict management strategy