Question: Please answer this ops management question: According to Jan Tukker in the provided case study The company has enjoyed a period of steady growth and

Please answer this ops management question: According to Jan Tukker in the provided case study The company has enjoyed a period of steady growth and the existing legacy system was struggling to cope with the sharp peaks in customer demand and the need to adapt to change in a short space of time. Appraise the concepts of delivery speed and delivery reliability and secondly, relate them to the operations of the TFG groups success. (

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