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1) Changing organizational culture. 2) The relationship of culture to corporate performance. 3) discuss the issue of leadership development 4) understand the differences between transactional, transformational, and authentic leadership 5) explain emotional intelligence and its relevance for management and leadership 6) describe the models of management skill development 7) discuss how error-management training can be used for management development 8) describe the content of programs used to develop conceptual, technical, and interpersonal managerial skills 9) discuss the different types of management development programs, including management education, management training, and on-the-job management development 10) explain the relationship between After-Event Reviews (AERs) and experiential training discuss the effectiveness of management and leadership development programs and how that can be improved