Question: please develop a service blueprint for the service you have developed (The Adventure Travel Company or Citizen Documents )or are provided as part of your

please develop a service blueprint for the service you have developed (The Adventure Travel Company or Citizen Documents )or are provided as part of your final project. (2 to 3 pages, double-spaced).

You do not need to provide a graphical display of the blueprint for 3 supplemental services for your product. Instead, please describe the blueprint in words explaining the steps a typical customer must follow to use your service. Each step should include a description of:

  • Front Stage: The actions taken by the customer and the actions taken by the contact employee.
  • Back Stage: The actions taken by the contact employee and the support processes that need to be in place to facilitate those actions.

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