please do all

17. Whether exchanging emails, giving a formal presentation, or chatting with co-workers at lunch, you are engaging in 18. After getting a message, a receiver responds by giving the sender 19. The exchange of information within an organization is referred to as communication. 20. meaning, is interference in the communication process that distorts or obscures the sender's 21. Some business communicators try to manipulate their receivers by using tactics. 22. An ethical involves choosing among conflicting alternatives that aren't clear-cut. are informal standards of conduct that members share and that guide 23. Group member behaviour