Please do not copy the other answer, and it is easy when it is typed.

Procurement of commodities is a critical activity for a company's survival, particularly in the manufacturing industry. It is essential in the industry because it standardizes the procurement of materials, the allocation of responsibilities, and the risk sharing between the parties. Procurement,

as you may know, is a set of procedures that must be followed in order to get goods or services, from requisition to purchase order and invoice approval.

In this case study, a Petrochemicals company decides to purchase a variety of plant-related equipment. A team is formed by a company's senior manager. This team is in charge of ensuring that the procurement process is reliable in order to avoid delays, additional expenses, and other requirements.

Questions (To answer the questions, you can use any source, such as the internet, articles, etc.)

1. Develop a service blueprint for a typical procurement process, highlighting the potential fail points.

2. Based on the potential fail points (processes) identified in part 1, choose the important process (only one process based on your opinion) that might fail. Apply failure mode and effect analysis (FMEA) to prioritize all possible potential failure modes of the selected process and take the required actions to ensure the process design performance. Please show the selected process's potential critical failure modes, failure effects, potential causes, and so on.