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Controlling Activities Bravo explains that the leader participates in many controlling activities. She shares that they are "at the restaurant level or above the restaurant level or at the corporate level, and they also search for a lot of locations to help them"(S.Bravo, personal communication, April 18, 2023). She gave an example of a family who had a fire or death, She explains that "if they don't have money, that's how Taco Bell comes in as communities and donates money and helps them so they don't have to struggle further in their life" (S.Bravo, personal communication, April 18, 2023). She describes in her interview that "a good leader is not only running the business and telling them you're not doing it right, but a good leader's job is also to help them and tell them what to do" (S.Bravo, personal communication, April 18, 2023). So that's how they became really strong and helped a lot of communities. Taco Bell