Please have one group member submit this template in the Week $10$ Exercise folder. Be sure to include all names of the group. Please include your full name in the worksheet. For each round, the hat colors will change so do not change the order of the names when you fill out the template.

The management of a luxury hotel is experiencing inefficiencies in housekeeping operations. Management believes this has led to delays in room turnover and an overall decline in guest satisfaction during the peak seasons. Guests have been repeatedly complaining and this matter is affecting the guest satisfaction and reputation of the hotel. To address this issue, you have chosen to discuss the strategy of investing in housekeeping management software to automate task assignments, monitor housekeeping progress in real$-$time and effectively notify staff of updates. Use the $6$ Thinking Hats approach in your upcoming meeting.

GM: General Manager

GSM: Guest Services Manager

ITM: IT Manager

HKM: Housekeeping Manager

FC: Financial Controller

DOSM: Director of Sales and Marketing