Please Help Answer Question 1

Description Please answer Case Study 3 (HubSpot: Lower Churn though Greater CHI which can be purchased here for $4.25) questions listed below in 2-3 single-spaced or 4-6 double- spaced pages without repeating the questions, but using their numbering, in your submission: Q.1. What would you advise HubSpot to do to improve churn? In your response, make sure to include (besides any other recommendations that you may have): - an evaluation of Hubspot's efforts in this regard, - the type(s) of customers and/or phase(s) of the customer relationship process to target, and -recommendations for specific relationship marketing and/or broader organizational actions. Justify your answers using case numbers as necessary and incorporate and reference where relevant/possible topics discussed in class and in the book around Managing Relationship-Based SCA. 4 points