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Case Study Analysis of Tiger Brands: The Role of Ethics in Quality Management

Overview of the Individual Assessment

Objective: The assessment is designed to evaluate students' understanding of the critical role of ethics in quality management, using the Tiger Brands listeriosis outbreak as a case study. Students will analyze how ethical considerations influence decision$-$making, organizational culture, product and service quality, and the consequences of ethical lapses in quality control.

Introduction:

Provide an overview of the Tiger Brands listeriosis outbreak, including a brief history of the incident and its impact on public health, the company's reputation, and the broader food industry. Highlight the importance of ethics in quality management and how ethical considerations can prevent such disasters. The introduction must include the aim, objectives and the scope of the assessment.