please help me develop a strong and convincing character letter for Jennifer based off of the information given and the texts as she was very accommodating with me when I had my back injury and attending school while working with the agency

Texts between Jennifer and I: Me: Hey Jennifer! I'm Mina and I'm Royas daughter. How's it going? Jennifer: Hi Mina! I'm trying to stay dry!! Lol! I hear you reapplied! Yay! If I can help with the process at all let me know! Me: Lol girl be safe in this weather, people forget how to drive! Yes I did reapply, however I didn't receive any email after I submitted the application. What can I do with that situation? Jennifer: I'll see if it's in there. Mina: Perfect and I did print it out as well if you want me to come by and drop it off Jennifer: It came through! Me: perfect Me: Hey do you think applicants will normally hear back from the agency? Jennifer: Ya, but with the holidays it's taking a little longer. Everyone is taking vacations. Me: Sorry typo but *when. For sure! Jennifer: Ah, it takes them 2-3 days. Me: Thank you! Which means I'll probably hear from someone on Tuesday maybe Jennifer: Yes. Let me know if you dont Me: Perfect. I'll let you know Me: Hey. How are you? I'm sorry to bother but I haven't heard anything back just yet from the agency. Jennifer: No bother at all! I'm headed for the Sacramento office today so I will talk to HR. Me: For sure. Thank you so much! Jennifer: Anything yet? Me: Hey no I haven't heard anything yet Jennifer: Omgosh!! Me: Oh my goodness lol Jennifer: I think the hold up may be your availability. Is that correct. So, does that mean you are available all day on Wed. And Thursday? Or not available at all?Also, are you willing to do personal care? Me: They was from my first application. I can do Wednesday and Thursday but I don't know if there's a overnight shift available from Sunday-Thursday? Jennifer: Potentially, but you put that ypu aren't available from 10pm-6am on Sunday night Me: I am available Jennifer: Oh ok Me: yes Jennifer: Got it. They gave me the old application! Nice! Me: I can send you the one that I have right now. I can scan and email to you Jennifer: I just printed it. :) Me: for sure Jennifer: Could you do 9pm-8:45am Sunday-Thursday? Me: sure Jennifer: Ok, gimme 10 min and I'll get you an update. Me: For sure! Also can I do another client Friday 10pm to Sunday 8pm? Jennifer: I can cross train you at different houses to fill open shifts (which we always have) Me: So as of right not there's no shift for me to take permanently? Jennifer: Yes. There is! I just meant if you want to get more hours Me: Oh okay ahha sure. Jennifer: Anything Me: Hey haven't got anything yet. Jennifer: grrr Me: lol Jennifer: Ok, they should have emailed you the addendum today. Make sure you sign all areas! :) Me: For sure! Thank you so much! Jennifer: Lemme know when u get it Me: I received it Jennifer: yay!! Me: I believe the documents are done. Jennifer: awesome Me: Me: Hey. How's it going. Will there be more documents sent my way Jennifer: They should be calling you today to set up the interview Me: Sure thing. Thank you! Jennifer: did they call Me: They haven't called I'm waiting Jennifer: Ok, I just emailed them and asked when they will be reaching out to you. Me: Perfect! Thank you! Jennifer: hopefully that will trigger a call Me: yeah hopefully Jennifer: Hi Mina, so right now I have a 48 hour shift from 8am Monday-8am Wednesday or instead of monday- Wed. You could do wed-friday. I also have a 2pm-10pm Monday through Friday and I can set you up for an interview with that employer today if you're available. Me: Oh do you have anything for Friday to Sunday? Jennifer: I'm checking on one shift. I also have a weird shift with the most adorable lady! Tuesday 9am-9pm Wed. 5pm-9pm, Thursday 9am-5pm, Friday 9am-5pm. Me: I can do Tuesdays Thursday and Friday with her Oh wait lol I can do Thursday and Friday with her Jennifer: What about a Thursday 8am till Saturday 8am? Me: sure that's fine Jennifer: r u okay with cats. When can you come out for an interview to meet Julie? Me: I don't mind a cat and also you don't have anything overnight? Jennifer: The only overnight is at the same house as your mom, and my supervisor will not approve that. :( I tried. They've had a lot of issues with staff who knew each other or were related really taking advantage of clients... it got pretty bad for some... so they changed the policy. Me: darn Jennifer: Ya, and I tried to get an exception, but my boss said no. Me: Do you know if there's any other overnights? In other areas Jennifer: But Julie's is 2 overnights! :) and you get all your hours in a couple of days... and then you can be free to pick up other shifts if you're interested in more hours. Me: for sure Jennifer: I have a random Saturday 10pm-Sunday 10pm, but it's every other weekend. Do you mean in Sacramento? I don't believe they have any overnights right now. Me: I can do Saturday 10pm-Sunday 10pm as well Jennifer: Ok. Are you available to interview with both employers tomorrow? Me: I can do Monday? Jennifer: sure what time Me: did you want to do 2:00pm Jennifer: Sure. We.can meet at Julie's at 2pm and then head over to Lynns. I'll send you the addresses. Me: perfect Jennifer : *sends address to me So, I was just reminded that the office is closed Monday. Is there any chance you're available.today or tomorrow? Otherwise we can do it Tuesday, but I'd like to get your job offer done asap Me: Hey today and tomorrow I'll be a bit busy but I can do Tuesday and I'm so sorry for the late response Jennifer: Ok, Tuesday I'm in an all day meeting, but the house supervisors can meet you. So come to the office at 2pm on Tuesday and I will arrange for both employers to come here and meet you. Me: sure no problem Jennifer: awesome Me: Jennifer: The other two shifts I asked you about are: 4pm-9pm on Tues. and Wed with Ashley. Or if you want to limit your employers, you could do 430-10 on Tues. & Wed. with Lynn plus every other Sat 10pm-Sunday 10]m weekend with Lynn. Me: Oh lol I go to school on Tuesdays and my class starts at 3 pm Me: Hey. I have a quick question. Does Ashley have weekends? Jennifer: not open Me: for sure Me: Hey Jennifer. Any news yet? Jennifer: What day did you drug test? Me: I believe it was Monday. around 3:15 and I'm going back to the emails if I'm missing anything. The I-9 documents, the sexual harassment certificate, and drug screening are completed Jennifer: Ok and background check? Me: The background check! Lives an? *livescan? I didn't receive a form for that I believe Jennifer: Ya it's online. Let me have them resend you a link Me: yes please. Ill take care of it today. Jennifer: Ok, it's online so it won't take long. Me: thank you. *sends image would it be this form Jennifer: They said you completed it already so you're good. Just waiting for the drug screen and then we can get you started! Me: That's good news! I got worried a bit haha Jennifer: ahah sorry Me: No it's all good haha Jennifer: Hey are you working tonight? Or available to do the overnight with Lynn? Me: Hey Jennifer. Im not working tonight but im actually coming in late from San Jos because I had class Jennifer: Darn. Ok thanks anyhow! Me: Me: Hey Jennifer. How are you? Jennifer: awesome Me: Great. Hey do you have time to talk on the phone? Me: Hey. I did reach out to Kathy in regards to training and filling in the shift after the training for today. I mentioned to her that I can do the training today and if possible start the shift tomorrow instead because the class has an exam and we are expected to start at 12pm and I don't want to be late. What's your suggestion? Jennifer: Sorry got pulled into a meeting. Just let her know you need one more day Me: Oh. How should I say it if she's saying there's no coverage Jennifer: Is that what she said? There should be coverage. Me: Yes she said that it's essential because she does not have anyone else to do the shift Me: Hey Jennifer. How are you. I'm wondering if I'm already enrolled to clock in or clock out with eRSP? Jennifer: Did you not get your credentials? I'll get them tomorrow! Me: Kathy sent me the passcode for the pin for clock in or clock out but yes please. Thank you! Me: Hey Jennifer. How are you? I have a quick question. Jennifer: I'm great. What's up? Me: I was going to ask if it's possible if I can use my personal laptop tonight while on shift? Jennifer: Unfortunately the policy is no personal electronics on shift. One of the reasons Gary asked the last staff to leave is because he was on his personal laptop. Me: makes sense. what do you recommend on doing of that individual is in school and has homework assignments due. Jennifer: I'll be honest, I work full time during the day and I'm also in school working on my masters degree. I do my school work when I get home and on the weekends. If Gary is asleep, I am not opposed to you doing school work, I just don't want him to be awake and see it. He feels ignored/neglected. And I don't want other staff seeing it and thinking it's ok to be on their personal devices. Because when I hold them to the policy they can say... "but you let Mina do it." Me: I understand. How does he feel neglected or ignored if he's always locks himself in his game room and only comes out to get food (which he does take back to game room) or take his meds? I understand that it's manageable to do school work if he's asleep and not let him see it but he does sleep around 11:30 or midnight. His sleeping schedule is up to him and something that we cannot control or boss him around you know. However the classes I take this semester the assignments are not due on a traditional Sunday @11:59, but rather on Monday or Thursday. Sometimes the Professor doesn't release the homework the day of the assignment being due Jennifer: I totally understand! Mine is not traditional either. Assignments are due on Saturday, Monday, and Wednesday.. plus whatever else they decide to assign last minute. I'd say as long as you hear him come out, put the laptop down as quickly as possible. Are you available at all to work at Gary's this weekend? His staff may get snowed in. Me: Hey Jennifer. Im sorry for the late response but I'm not able to cover the shift for the staff unfortunately. My schedule for Friday and Saturday is a bit full. however I don't know if Kathy told you but I'll be covering for her @4pm on Sunday Me: Hey Jennifer. I called 911 they are on their way. Are you going to be coming? Hey how long does it take for an ambulance to come? Do I need to call again? Jennifer: Should be quick. Did u give them the address? Me: I did they haven't came yet Jennifer: Maybe they're having a hard time finding the apartment Me: I don't know if I should stand outside Jennifer: Do they know he drank chlorox and rubbing alcohol? Yes call again and let them know he ingested the two items Me: They walked up just when you mentioned however they'll take him to Sutter Roseville Jennifer : Ok thanks Me: So i just wait for Jaime in the lobby? Jennifer: No when you get there tell them Gary has 1:1 supervision and you need to be with him asap. Jamie will find you guys. Me: for sure Me: Hey Jennifer is it possible that you can go ahead and clock me out. I believe they'll keep Gary for the night but I'll keep my phone by hand in case if Jamie calls Jennifer: Ok, thank you! Me: :) Jennifer: Are you ok? I know that was scary.. And he's ok. He only took one cap full of rubbing alcohol. Me: I'm okay. It caught me off guard because he was all happy and fine at the bowling alley. Do you know how long they'll keep him? Jennifer: Ya, he started stressing about work tomorrow. Prob overnight Me: He works tomorrow on Mondays as well Jennifer: Oh he's off tomorrow. I meant Tuesday. Me: Oh ahah I mean the extra hours will be good ahah i was a freaked out a bit when he called his parents and I'm like this is not a good impression before meeting them Jennifer: Ya, well. You did great!!! Me: I appreciate that Uhm also I'm sorry in advance to morning staff but I brought in my sheets and pillows from the car before everything happened. My pillows are out by the closet and one of my blanket j laid out on the mattress Me: Hey Jennifer. I wanted to get an update of whether Gary is going to be home tonight? Jennifer: he's home Me: Sounds good . Thank you! Hey Jennifer. Im going to call out for Thursday 03/09 but I'm wondering if you are able to find coverage for my shift on for that night? Jennifer: You will need to put in an LOA form and let Kathy know tomorrow between 4pm-8pm so she can cover the shift if your LOA is approved by HR. Me: Where can I have access to the LOA Jennifer: There should be some in the binder. Me: Perfect! I'll fill it out tonight when I'm at Gary's and do I scan it and send to HR or...? Jennifer: You can take a pic and text it to Kathy and let her know the original is at the house. She will send to HR. Me: For sure. Thank you! Jennifer: Hi Mina, can you ask Gary if he wants me to cancel his job coach today? Or if he just wants me to ask her to be polite? Me: Hey Jennifer. He does want to move forward to canceling his job coach. I made sure he was 100% definite in his answer and Gary did say yes he was positive. Jennifer: okay thanks Me: no worries. Hey. I did fill out the LOA and I left it in the employee binder behind Gary's medical papers if Kathy is going to look for it. Do I just need to contact Kathy today between 4-8pm, but how will it be received by HR? Jennifer: I'll come by at 1pm and grab it if that's ok with Gary. Me: I'm sure that's fine. Debra also needed to speak to you in regards to Gary's work schedule. Jennifer: Ok. I'll call her today Me: Sure thing! Thank you! Me: Hey. Do you know if Kathy is back today or tomorrow? Jennifer: Today Me: For sure. I just sent her a photo of the LOA form not long ago Jennifer: okay awesome Me:sound good Me: hi Jennifer. How are you Jennifer: Good! Wet! Lol! How's it going for you? Me: Its going alright ahah trying to stay dry hey I wanted to bring up a couple of things to you 1 is in regards to Lynn and 2 is updating my address or mailing address I reached out to Alexis on 03/13 and notified her that I would like to step back from working with Lynn as I felt that it's not a right match for me. I think Alexis may need more details from me and mentioned that shell reach out to you or Stacy for approval for schedule change. I believe there's no other reason beside it not being a right match. I hope I don't upset anyone about stepping back from Lynn's Me: Hey Jennifer. How are you? I'm so sorry to bother you but i received an email for the orientation and wanted to discuss with you about it. Jennifer: ok Me: The orientation is going to be in person, but I'm not sure how I'm going to fit it on MWF I am able to attend on TTH Jennifer: Ya, we're trying to figure it out. Is it school or work that's the issue? Me: Next week is spring break for my school so we are out for the week... I'm concerned about work I don't if there is a option to do over zoom? Jennifer: Checking into it. Me: Thank you Me: Hey Jennifer. How are you? I'm sorry to bother but I do have a concern in regards to Kathy. When I walk in to start my shift... keep in mind I haven't clocked in just yet. Kathy tells me that she has Gary's 8pm meds out and ready to be distributed and she wants me to give it to him and sign off on the MAR. However if she's the one taking it out and ready to distribute she should be signing off on the MAR that's a bit concerning and it's illegal to sign off on a medication that has not be distributed by a different staff I left the MAR blank for his 8pm for Kathy to sign but do you mind talking to her about it please because i don't think it's right and she cannot continuously do that Jennifer: What time do you start there again? Me: Sundays I start at 8pm and Monday through Thursday 10pm Jennifer: Did you hand him his meds? Me: No i didnt I was not on the clock when Kathy mentioned it was on the table and that he took it Jennifer: Have you had this conversation with Kathy? I would recommend talking to her first and then updating me on the resolution. Me: Hey Jennifer. How are you? My family and I are going out of town on Friday and I won't be back til Monday. I will fill out the leave of absence form tonight when I get to Gary's. However the reason behind the leave of absence is that my older brother has a school occasion that is happening on Friday evening and he wants all of us to be there thank you! Jennifer: Ok please give the LOA to Kathy asap. Me: thank you Me: Hey Jennifer. I'm sorry to bother but there has been a mix up on dates. My family and I will be going out of town on 04/21-04/24 please disregard the dates mentioned yesterday. I'll be sure to provide the right LOA with correct dates. I will be able to attend my shift on 04/16. Thank you! :) Jennifer: Ok awesome. Thanks for the update Me: :$ Me: Hey Jennifer. How are you? Me: Hey Jennifer. How are you? I'm sorry to bother but do you mind checking with HR to see if they have received the LOA from Kathy please Jennifer: Of course! Sorry, I didn't see your message yesterday!! Me: Thank you and no worries Me: Hey. I'm just wondering if Jessica's weekend shift is available? Jennifer: yes Me: What was her shift like? Friday 12pm-Sunday 4pm? Jennifer: Till 10am Sunday. Friday noon till 10am Sunday. Why? Whatcha thinking? Me: Hey sorry for the late response but I was actually thinking about switching the shift I have currently around with Jessica's shift... what is your thought? Jennifer: Well, you would really have to commit. Those weekend shifts are hard to fill if people call off or request a lot of LOAs. And Gary has a lot of anxiety if someone calls off. He doesn't like fill in staff. So, if you don't think it would be an issue, I think Gary would like it. He really likes you. Said you talk to him more in the car.. :) Me: Hey sorry for the late response. I know that Gary loves to hangout with Jason and Vicky, but I'm wondering who brings them to their meet ups? Jennifer: Each of their staff. Me: oh okay because i wanted to be sure of that part I was told that sometimes Gary's staff would take Vicky and Jason but I was sure if it would've been a full time thing or something Jennifer: Sometimes, but Jason has his own staff now. So, sometimes Vicki may need a ride cuz she doesn't always have staff. Me: Oh okay. Do you know how she may be in the car? Jennifer: She's awesome. Me: good Me: Hey do you know if everything is okay because Kathy called me yesterday during class back to back? Jennifer: Lol. She messed up your LOA. You're fine. She forgot to cover it and then she thought it was only for one day Me: No worries. Is it possible that in the future I can take the LOA to HR? Jennifer: We have to sign it before it goes to HR but you can drop it off to me at the office or fill it out electronically and email it to me in the future. Me: Thank you Me: Hey Jennifer. Before I make my final decision on wanting to work the Friday- Sunday 12pm-10am with Gary do you know if the new staff is willing to work the overnight Sunday through Thursday? Jennifer: Hi Mina, I believe so. She originally asked for overnights. Me: Hey that's fine I can go ahead and move forward with the weekend shift Me: Hey. How are you? I'm so sorry to bother but I'm wondering if it's already set and stone with the new staff for the weekend shift at Gary's? Me: Hey Jennifer. I hope you are well? Will you be in office today? Jennifer: Hi Mina. Unfortunately I'm in Yuba city today. We haven't heard back from HR if the weekend staff has cleared to train yet, but as soon as she does I'll check regarding swapping shifts. Me: Oh no worries. Are you okay with me leaving the LOA for 05/17 in your office because finals is the next day @9am Jennifer: Absolutely! Me: thank so much! Keith will leave it in your box Me: * written in the communication log "hi Kathy please start triple checking that Garys medication are in the everyday medication organizer in the correct spot and not missing or not there. His medication is very important to take dauy. I contacted you @10:07pm, on Thursday 08/04/2023 that his seroquel was missing for his Friday and Saturday morning and evening." Also Jennifer I don't know if I was too harsh when I wrote this communication log for Kathy to read Jennifer: No it's not harsh at all. Meds are very serious. Did he end up missing any that you are aware of? Me: I know that he takes his seroquel in the noon time too so I'm not aware if he took it that Friday @5pm. With Kathy's permission I took the seroquel out from the Sunday AM compartment so he can have it for Friday AM med administration Jennifer: Ok, is it in the pill trays for this week? And what did she say the reason was when you told her it wasn't in the Friday am? Me: For this week the pill trays has the seroquel in both AM and PM compartment for the week. When I called her right away around 10:07 pm when I noticed the medication was missing she sounded a bit irritated. When I explained to her what's going on she wanted me to take the seroquel from the med bottle itself and put it in the days it was missing from Friday and Saturday AM and PM compartment. I noticed the seroquel in the Sunday compartment, so with her permission or confirmation I was able to distribute that seroquel for his Friday AM med pass. Not to be mean or anything but how many missed medications does it tale for Kathy to distribute the meds right? Jennifer: Well, that's a fair question, and after today, hopefully, there will be no more. If there are any med errors in the future, please contact me directly! Thank you for bringing this to my attention. Me: No worries. I hope it really doesn't happen again. oh staff is not able to take any medications out of the med bottle right? Jennifer: You can if it's going to be a med error. Me: That makes sense. I was always under the impression that someone above me was able to distribute it and what not. Jennifer: Once a supervisor trains you, it's ok. But training takes several weeks of watching and making sure you don't miss steps. But I have a feeling yours would be quicker. Me: I appreciate that Jennifer: Hey, I got your LOA but I can't send it to HR without a reason. To use vacation you can say personal, but for an LOA I have to put a reason.. Me: out of town Jennifer: is it for school Me: yes Jennifer: perfect thanks Me: thank you Me: Hey Jennifer. How are you? Lydia from HR just messaged me in regards to the LOA and wants to know what the school event is. I find it a bit usual because HR normally didn't reach out to me before Jennifer: Ya, there are a lot of people requesting time off and saying school or Dr appt. Some even asking for 48 hour shifts for doctors appts. So they're starting to ask more questions. I'm assuming it's for exams, since it's that time of year, bit just let her know, and also let her know your school is further away,, SJ correct? Me: Yes it's in sj and sound good. Jennifer: perfect Me: Yes it's for my final exams "My reason for LOA request is because I do have a final exam and ill be driving out to San Jos State to attend the last and final session for my exam. Thanks." Will this suffice for HR? Jennifer: Yes Me: Sounds good! Thank you Jennifer: Of course! :) Me: Me: Hey Jennifer. I'm sorry to bother but do I let Kathy know that I'll be out this Wednesday? Jennifer: I gave her a copy of the paper but I'll remind her today. Me: Hey. How are you? Jennifer: Hello! I'm great! How are you? I heard you were in an accident. I'm so sorry! Me: I'm okay and yeah it's not fun getting into a car accident. I have another docs appt for my arms tomorrow. also I had a quick question. I'm just wondering if you or Kathy have spoken to Brenda about switching shifts? Me: Hey. I'm sorry to bother but I just wanted to follow up in regards to switching shifts with Brenda because my internship starts on Monday 06/12 and it starts at 8:30 am and location is in SJ Jennifer: Brenda said she wants to keep the weekend shift right now. I can check with her again after this weekend though. Me: Oh okay. What do you think should I do if checked in after this weekend and she is firm with her answer? Jennifer: Honestly, we are so short staffed, I'm not sure what to do just yet. I have a weekend open at Julie's house, but that would be personal care and hoyer lift Me: Yeah that's going to be a hard part especially with my arm hurting now . What do you think if I leave my shift at 5am for just 6 weeks and then it goes back to normal after? Jennifer: Only if I can find someone to work from 5am to get Gary to work. I'll see what I can do. But Deborah is out for probably 3 weeks Me: Thank you. I hope we both hear positive news Jennifer: Hi Jennifer. I'm sorry to bother but yesterday Kathy asked me if I can stay late or come in early for the shift on 06/08/23. Unfortunately I told her no because I do need to leave. I'm wondering if she'll be relieving me or who will be relieving me? Thanks! Me: She should be relieving you. Me: Thank you Hey I was going to ask. Who is your favorite author? Genre? Jennifer: Honestly, I like so many. Brenee Brown for sociology, and true crime or horror... but I don't have a favorite author there... Me: horror is the best genre Jennifer: Yes!!! Jennifer: Ok, Brenda will cover you for 6 weeks and you will have her weekend shift. You can coordinate what that looks like with Kathy! :) Also, did you say you can't go in at 830 tonight? Me: Kathy didn't tell me a specific time to start. She just told me if I can get there early then she asked me to stay late too which didn't make sense Jennifer: Ok, and 830 won't work? Lol, because Debra is out for 3 weeks possibly Me: I can come at 8:30 Kathy needs yo be more specific in timing Not to be mean or anything but I don't have trust in Kathy Jennifer: Lol. Perfect!!! I appreciate it! Me: No worries I was going to ask do I start this Friday or next Me: Hey [Jennifer , I hope you're doing well! I'm sorry to bug you at this hour. I Just wanted to check if you had a chance to talk to Alexis about my concerns regarding working with a Lynn. I didn't feel comfortable being put on the schedule with them without my consent. Jennifer: Hi Mina, I'll be able to talk to her tomorrow. Me: No worries. I wanted to update you that the Alexis responded to me. She mentioned that you and her are in touch regarding the reasons why I don't want to work with Lynn. I've been emphasizing my preference for text communication in this situation. However she kept insisting on me speaking to her over the phone. Jennifer: Really? I'll follow up with her in the morning and let you know how it goes.. did she say you still have to work there? Me: That's what she told me and I don't think would want to talk to her on the phone She didn't say anything because she won't tell me anything until I call her and she mentioned she doesn't have time to text everything out Jennifer: She's pretty reasonable, so I wouldn't worry about talking to her Me: For sure. I'll call her in a bit since I'm about to free up soon. However, i hope you don't mind me saying this too, I think she's a sweet and professional girl but I think that her communication needs a bit improving Jennifer: No I appreciate your feedback and will be working with her! Me: Yea no worries. Sometimes it could put people in a frustrating position which I'm sure no one wants. Jennifer: Exactly! Me: However I'll keep you posted on how the convo goes Jennifer: perfect Me: Do you think I should refrain from saying that I would appreciate if she could communicate with me in the future or no? What's your advice on it ? Jennifer: She may have been planning on calling you, or thought Kathy told you. I would just ask if she normally notifies people if their shift is going to change. And you can say it would be helpful if she did in the future Me: So I did speak to her in regard to the shift with Lynn. She offered additional training with Lynn however I told Alexis that with additional training and 2 to 1 I still won't feel comfortable with working with her. Alexis mentioned our convo will go to file as coaching but it's a matter if will you rather than could you if that makes sense I don't have anything against Lynn and she's a very sweet women however I just don't have that comfort or confidence in me to support her and Alexis mentioned that it's not guaranteed that we'll be placed or pick and choose who we work with because it's more of the employers needs and we have more flexible Jennifer: I'll talk to her tomorrow. FYI a coaching isn't a bad thing in the record. Feedback, however, is negative. I coach people all the time to help them excel at their jobs. I'll put you on the no list for Lynn so this will not come up again. Me: For sure. I'm so sorry Jennifer: Don't be sorry! Lynn is hard. Me: Thank you for understanding and supportive Jennifer: anytime Me: Im sorry to bug you this early but I wanted to Thank you Jennifer! Jennifer: No worries. You made the right call. Me: However I do have a question. How do I deal with this situation if it does happen again? Jennifer: Did he say where he went? Me: He said he went to go get the mail and throw out the trash but what concerned me why did he walk out without communication because he's normally good at that Jennifer: Ah! Ya, I'd say just give a supervisor a call unless he threatened to kill himself or was upset when he walked out. You handled it perfectly. Me: aha yeah thank you once again Hey I also wanted to bring up that Alexis wanted to speak to me in regards to my schedule for this Sunday and next week. I understand I'm with Matt from 9am to 9pm but I don't see my schedule with Gary on Sunday or Tuesday night because i should go straight to Gary's after Jennifer: Ya I'm meeting with her in about an hour. Me: Sorry ahah it just find it weird that she's messing with the schedule with Gary in that sense Jennifer: Ya, I don't know if she realizes that Gary doesn't like staff changes. Me: I think she's not aware as she hasn't worked with him before and not know what his pet peeves are Jennifer: Sorry to bother you so late, but I'm wondering if you can go in early tomorrow? I need 12pm-10pm covered, but any hours you can do will help. Even 7pm so I can go cover Adam's. Me: Hi Jennifer. Yes I can come in @7pm Jennifer: That is awesome! Thank you soooo much! Me: No worries Jennifer: You don't have to go early after all, but I really appreciate your willingness to be flexible! Me: are you sure? Jennifer: Ya, Brenda will cover the whole shift. Me: For sure haha Me: Hey do you know if Gary will be at work tomorrow? Jennifer: He's supposed to.. I'll confirm Me: Sounds good I wanted to be sure on my end because he didn't go on Wednesday Jennifer: Ya I'll confirm. Me: Thank you! Jennifer: As of now he's going to work, but if he says no in the morning let me know and I'll have Brenda come. Just let me know what time to relieve you! Me: Okay for sure! Thank you! Me: Hi Jennifer. I wanted to let you know that Gary did go to work today and if you are able to clock me out Jennifer: Perfect. Taking a quick nap and then I'll update calendars. Me: Hi jennifer. I'm sorry to bug you but below I have attached my license and insurance copy as HR doesn't have it on file Jennifer: Thank you so much! Me: <3 you