please help me out with this questions

is defined as an estimate of the depth of visitor interaction against a clearly denied set of goals with visitor interaction being measured by. O Value analytics Engagement analytics O Predictive analytics O Tactical analytics Which of the following is NOT one of the reasons behind the emphasis on customer retention? lower promotion costs higher response rates to promotional efforts higher expected profits higher cost of service for loyal customers The market sensing sub-process provides the manager with various analytical patterns and models that can be used to help identify various markets and market segments. Which of the following is NOT one of the tasks to complete for the market sensing sub-process? Identify the key influencers in each market segment O Identify the needs by various market segments O Define the market scope Accomplished by analyzing the market or industry economic driver O Identify any patterns involved in the acquisition process Reporting Center considers any URL containing options (with a question mark in the URL) as a O Dynamic page Form page O Home page O Tactical analytics